Gift Buying FAQ
1. This is a gift and I do not want to ruin the surprise. Do I have to give you my phone number or email address?
2. What is the best way to have their name appear when buying for someone else?
3. How do I know which metal to choose?
4. When ordering a patent plaque, how do I know which wood to choose?
5. When ordering a frame, how do I know which background color to choose?
6.Should I include the assignee (company) on the plaque?
7.Will the "Patent Awards" name be on the box? I don't want to ruin the surprise.
8.Can I include a note with the plaque?
9.Is the patent information printed on paper?
10.Can I just buy the metal plate?
11.Can I buy the artwork printed on paper?
12.Can I get a discount?
13. Can you send me a brochure?
14. How did you get my patent information?
15. I received a postcard or letter. Please remove me from your mailing list.
16. I want to order another patent number but I don't know what the number is.
17. Visit our regular FAQ page to find answers to other common questions.
1. This is a gift and I do not want to ruin the surprise. Do I have to give you my phone number or email address?
It is really helpful for us to have a way to contact you just in case we have any questions about your order. However, if you let us know that it is a gift and there is potential for ruining a surprise we will be very discreet if we have to contact you.
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2. What is the best way to have their name appear when buying for someone else?
The majority of our customers include their middle initial. Another option is to request the name to appear exactly like it appears on the patent.
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3. How do I know which metal to choose?
Both of the metals are popular…one metal is not more popular than the other. The aluminum metal (silver) and the brass metal (gold) are really a matter of preference. When purchasing a patent plaque or frame for a gift, think of the décor of the room the product will be displayed. Are there silver or gold accents? If you don’t know where it will hang, think about the jewelry he/she wears. Does he or she have a gold or silver watch/ring? The jewelry they wear might be indicative of their preference. If you still do not know what to order, sometimes it helps to think of the aluminum metal as more “modern” and the brass metal as more “traditional”.
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4. When ordering a patent plaque, how do I know which wood to choose?
First, decide if you want a dark or a light wood. Think about the décor in the room that the product is going into. Walnut and cherry wood are the most popular and both go well with aluminum and brass.
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5. When ordering a frame, how do I know which background color to choose?
The background color is best selected with the décor in mind or what looks best for the product. We try to feature the combination that is most popular/most pleasing to the eye in our brochure and on our website. For the modern cover design, the blue background color often brings out the blue border. For the historical cover design the black background color often compliments the ornamental design of this product.
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6. Should I include the assignee (company) on the plaque?
Including the assignee is really personal preference. If the inventor still works for the assigned company and will hang the plaque at his office, including the assignee may be preferable. If the inventor will hang the plaque at home, we suggest including the assignee if he still works for and is highly committed to the company. If he no longer works for the assigned company, leave the assignee off.
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7. Will the "Patent Awards" name be on the box? I don't want to ruin the surprise.
Yes, our name and address will appear on the box. However, we would be happy to cover the name so that the surprise isn't given away. Contact Us for more information.
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8. Can I include a note with the plaque?
Yes, please let us know what you would like the note to say. If ordering online you can provide this information in the “send a comment with your order” box.
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9. Is my patent information printed on paper?
Most of our commemoratives have patent information printed on aluminum metal or brass metal. The only products that use paper are the Stradivarius and the Certificate Plaque.
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10. Can I just buy the metal plate?
Yes. Please call 1-800-707-0011 ext. 105 for more information.
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11. Can I buy artwork printed on paper?
We do not offer this at this time.
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12. Can I have a discount?
We offer discounts on quantities of 10 or more. Please call 1-800-707-0011 (Monday thru Thursday 9:00-6:00, and Friday 8:00-5:00 EST) for more information.
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13. Can you send me a brochure?
Yes, please email us and we will have your brochure in the mail within one business day.
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14. How did you get my patent information?
We get patent information directly from the United States Patent and Trademark Office (USPTO). Patent information is public and published at www.uspto.gov. We are in no way affiliated with the USPTO.
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15. I received a postcard or letter. Please remove me from your mailing list.
Please call 1-800-707-0011 with your postcard or letter readily available and we will be happy to remove you from our mailing list.
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16. I want to order another patent number but I don't know what the number is.
We would be happy to research patents for you. Please call 1-800-707-0011 (Monday-Thursday 8:00-6:00 EST and Friday 8:00-5:00 EST) to have a research conducted for FREE. THERE IS NO OBLIGATION TO BUY.
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Visit Our Regular FAQ page to find answers to other common questions.
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